There’s a lot of focus on managerial capability right now. With drastic changes to the world of work over the last year and a half, the role of team lead is set to evolve to a similar degree.
Managers are now expected to become the first point of contact in ensuring employees are well, a way for senior leadership to understand the culture of the company and, increasingly, as remote-first or hybrid modes of working become more commonplace, those who create the structures of work itself.