Diageo | HR tips for improving D&I training

Diversity and inclusion (D&I) is a top priority for both employers and HR, largely because of the business benefits it is supposed to bring. 

Keen to get these benefits – boosts to the bottom line, innovation and engagement are largely correlated with better diversity and inclusion practices – Craige Heaney, Global Learning and Development Director at Diageo, told HR Grapevine why the drinks giant – which has Haig Club, Ciroc and Smirnoff among other brands in its portfolio – is focussing on delivering better training in this area. 

As he explained: “…We have always invested in developing learning for both our colleagues and people managers that enables us to clarify our role in creating an inclusive environment that celebrates diversity. 

“[However], over the last year we have reviewed our training material and taken a much more innovative approach in addressing the impact bias can have on colleagues. We launched a series of campaigns and have identified a number of key lessons [below].”