We all know that leaders need to have a certain blend of skills to be successful. They need confidence; they need intelligence and agility; they need to be able to listen, as well as offer their own perspectives. Yet one element of a leaders’ core toolset that is all-too-often overlooked is persuasion.
The past year has taught us the power of investment’s two-way street. Leaders need to have trust in their staff, something that was put to the test when remote working became the norm – but just as important is a workforce’s investment in their leaders. Without honed confidence and trust in their leaders, no worker would be able to truly throw themselves into any task without struggling to reconcile their doubts.