Zurich | 2020 has sparked 'creativity in how we approach learning'

The way in which employees learn and upskill themselves arguably was fairly simple for HR leaders to manage pre-COVID-19, as staff were left to self-discipline and lead their own path when it came to their own learning and development (L&D). Now, however, with employees working from home and due to their constant use of technology, L&D has started to shift away from the traditional means.

The times where employees were able to join a workshop, buddy up with colleagues to learn a new skill or attend a physical event have now passed, forcing this integral element of HR to move into the virtual sphere. This has left many employees with virtual learning as their only choice. While online courses were indeed a popular part of L&D pre-coronavirus, due to the increase of video calls and Zoom meetings, the idea of sitting on a screen in their spare time to learn a new skill is no longer desirable for many employees.