Maintaining a professional persona within the workplace is, of course, essential.
When the barrier between a casual tone and professionalism breaks down, leaders set a poor example to staff, and this could ultimately lead to a lapse in standards within the company. However, this doesn’t mean that you’re expected to be a robot. Blurting out the same practised range of cliched phrases incessantly is extremely off-putting, and will no doubt leave workers feeling unmotivated to listen to what you have to say.
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