As the memories of physical meetings with colleagues and clients melt into the distant past, professionals around the world are swiftly adjusting to the new normal of conducting all face-to-face meetings via some form of video conferencing software.
And whilst restrictions in the UK are indeed slowly lifting, it looks to be a long time yet before the concept of meeting others face-to-face is anything more than a pipe dream.
For many, this is disconcerting not just because conducting digital meetings brings its own set of learning curves and challenges (we all know the embarrassment of having a weak Wi-Fi signal and being frozen in some form of strange position as the stream struggles to keep up), but also because physical meetings have been happening for decades, and the vast majority of successful professionals have perfected the art of the charm.
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Having to schmooze a client digitally simply isn’t the same skillset, leaving some floundering outside of their comfort zone. In fact, a study by Academia.edu found that 55% of communication comes from body language, 38% is in the tone of voice, and seven per cent is in the actual words that are spoken.
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