HR strategy | Secret Escapes' HRD: 'Internal comms is vital'

Building communication between employees is a fundamental role of HR, after all without effective communication teams can break down and ultimately cost a business money. In fact, research by Opinium on behalf of Mitel previously found that substandard communications costs organisations around £8,000 per employee per year.

And it seems that a lack of internal communication is greatly impacting productivity and morale among employees, as The Economist 2018 report Communication barriers in the workplace revealed that respondents believe communication barriers are leading to a delay or failure to complete projects (44%), low morale (31%), missed performance goals (25%) and even lost sales (18%).