“Employees will feel frustrated if any process their HR department offers them is not smart, fully modern and always available,” explained Jim Bell, Chief Marketing Officer at employee engagement provider, Glint. “That’s particularly true of the employee survey,” he said.
Running an employee engagement survey is sought to assess how happy employees are at work, as well as their dedication to a company’s mission and overall success but it needs to be delivered in a way that will allow HR to receive honest feedback that can drive change. But HR doesn’t always get it right and this can result in plummeting employee engagement. This decline in engagement can be put down to two things, according to Bell who explained why engagement surveys can be a frustrating and unsatisfactory process for all parties involved.
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