Traits | Metro Bank's HR chief reveals what makes a great HR leader

A seasoned HR leader will understand what it means to drive their team and the business they are positioned within, whether that is ensuring the organisation is up to date with relevant people strategies or making sure that communication is clear between teams and individuals for better collaboration, HR professionals are there to ensure best practice at all times.

As HR becomes more and more pivotal to an organisation, it’s natural that the role of an HR leader will gradually change and for an individual to be successful in this profession, Danielle Harmer, Chief People Officer at Metro Bank, said that, as a function, they must become more commercially minded in order for them to succeed.