Upskilling | McDonald's L&D lead on training a global workforce

McDonald's L&D lead on training a global workforce

Training is an important tool that helps employees complete their job. Developing a workforce and improving their skills has numerous benefits for a business such as improved quality of work, reduced waste, streamlined processes and more competent staff. And particularly as a company grows in size, the importance of upskilling workers heightens.

According to Serious Facts, McDonald’s golden arches are more globally recognisable to people than the holy cross which demonstrates the extent of its influence. Serving 68million customers around the world each day – and peddling over 75 burgers every second – employees have a fast-moving work environment to contend with which requires quick and efficient working. And in order for them to provide a top-notch service that keeps the customers coming back and the business commercially viable, McDonald’s employees need to be trained on how to complete their job effectively.

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