To a job applicant, hiring managers can open doors or crush dreams within a second. As such, it is crucial for an HR department to understand how best to inform a jobseeker if they are not successful in their job process.
It’s no easy task and no one wants to be the bearer of bad news, however, it is a key part of the job role within HR and is essential for managers to be able to deliver the news delicately and in a professional manner.
The way a hiring manager rejects a candidate can have a huge effect on the company’s reputation, therefore telling the applicant that you are ‘sorry, but ‘you didn’t get the role’ in the best possible way will ensure the business maintains its reputation and brand as a responsible employer.
It is also worth offering the applicant some feedback; quite often a jobseeker receives a call or email stating that they were unsuccessful without any explanation as to why, which can be incredibly frustrating for many and put them off the recruiting process.
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