To a job applicant, hiring managers can open doors or crush dreams within a second. As such, it is crucial for an HR department to understand how best to inform a jobseeker if they are not successful in their job process.
It’s no easy task and no one wants to be the bearer of bad news, however, it is a key part of the job role within HR and is essential for managers to be able to deliver the news delicately and in a professional manner.