Organisational change | How to use the 'Treacle Layer' when tackling change management

When implementing any form of change, it is important for HR to consider the impact that this change is likely to have on employees.

Therefore, prioritising change management – which involves the process, tools and techniques to manage the people side of change to achieve the required business outcome – is crucial for both the employees and the organisation as a whole.

Rebekah Wallis, Director of People and Corporate Responsibility at Ricoh UK, told HR Grapevine that change management is the ‘red thread’ that runs through every transformation project at a business. She explained: “Without it, there’s little chance that the changes will stick or be properly applied day-to-day. 

"Ultimately, change is really about behaviour change and this only comes with cognitive understanding (and acceptance) by individuals of what the change will mean for them.”