APC Overnight | 5 minutes with Corina Forman, HR Director at APC Overnight

Corina Forman, HR Director at courier service APC Overnight, speaks exclusively to HR Grapevine about how to counter the ‘Amazon effect’, what it’s like to work for APC Overnight and employee engagement initiatives for the year ahead…

What is the ‘Amazon effect’ and what has APC Overnight done to counter it?

In recent years, the ‘Amazon effect’ in reducing workers’ rights within a ‘gig economy’ structure has rightly been scrutinised by commentators, officials and the public at large. It is our fundamental belief that wellbeing initiatives – combined with a long-term strategy of providing secure, permanent employment – will provide a basis to counter instability and lack of support for workers.

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Last year, we launched our ‘Handle with Care’ training initiative, targeted at boosting wellbeing within our night warehouse operation. The training aims to upskill our managers and focus on the wellbeing of warehouse staff by asking them to examine every step of the employee’s journey.