Hiring | InterContinental Hotels Group: Helping our hiring managers hire

HR Grapevine recently met with Siobhan Thomas, Global Talent Acquisition Director at IHG, to discuss the strategic decisions the company has made in the last 12 months, notably managing change around their applicant tracking system and how this has affected their ability to attract talent.

Why is applicant tracking important at IHG, and what measures have you taken to ensure any systems are firing on all cylinders?