Uncertainty and change is the new norm and something leaders must get used to by continuously changing and innovating themselves, to stay ahead in a fast-moving world.
That’s according to Carole Gaskell, Managing Director of leadership development specialist, Full Potential Group.
“Process driven methods of change fail to deliver strong results,” said Carole Gaskell. “Instead it’s a people driven focus, involving employees at every stage of the initiative that determines success.”
In April 2016, Nationwide launched “The Big Conversation” giving every member of staff a voice on the organisation before decisions were made on the process of managing change. Leaders sought to understand what’s important to their team before embarking on change, which is an important trait in change leadership.
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