As soon as we start making judgements about the causes of behaviour we run the risk of creating a self-fulfilling prophecy. We may treat the individual as if they are sloppy or lazy and they pick up on this lack of faith in them. There is a very real chance that we could let our negative perception worsen or even cause under performance in our employee.
2. Tough on the facts, open minded on the causes. We have the facts which are not ideal, and what we don’t know is what the cause is, so we need to remain open minded. The following acronym can be helpful to consider what may be causing the underperformance.
Download our manager’s guide “Dealing with Underperformers” by following the link below.
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