How to handle a departing employee

Staff leave – it’s a fact of life. But how HR handles this will craft the soon-to-be departed’s final impression of the firm.

Speaking to HR Grapevine, Richard Goold, Partner at Moorhouse, explains how ex-staff can be turned into ambassadors if they are managed correctly.  

Goold says: “There are 50 ways to leave your lover, sang Paul Simon. There are probably a similar number of ways of handling an employee’s departure. Yet the matter of how the process is handled is often neglected, despite its importance.

“Getting the approach right doesn’t just smooth the process and help the departing individual, it can enhance the operation and reputation of the employer. We have distilled a healthy approach to five principles and practices.”