9 ways employers can ease workplace stress - communicate

6. Transparency

A report by the Chartered Management Institute (CMI) and Top Banana  found that four in five middle managers believe staff lack full trust in their CEO. Perhaps reflecting a communication breakdown, only 37% agree that their leadership team is transparent and only 31% of managers are ‘very confident’ in communicating company guidance and strategy to their teams.

Middle managers want greater transparency from the top, urging senior leaders to reveal their thoughts on important issues, (63%) admit their mistakes (54%), and encourage people to raise issues (51%) with them. Just nine per cent are able to feedback on information they have to share with their teams.