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A former Walmart employee claims she was fired after a customer falsely accused her of being transgender, raising concerns over workplace discrimination and policy enforcement at the retail giant.
Dani Davis, a cisgender woman who stands 6ft 4in, said she was dismissed from her role at a Florida Walmart store following an altercation in a restroom on 14 March. According to Davis, a male customer entered the facility and began making derogatory remarks about transgender individuals, suggesting she posed a threat.
She said she was alone in the restroom when she heard the man shouting slurs about "trannies" and making violent threats about beating them up. Davis believes "he assumed that I am trans because of my height. It was terrifying."
Davis reported the incident to a supervisor, but a week later was told she had been terminated for failing to escalate the issue to senior management, which the company deemed a "security risk.”
Questions over policy enforcement
Speaking to media outlet PinkNews, Davis said she was blindsided by the decision. "It felt absolutely awful, hurtful, confusing and just heart-breaking," she said.
"I worked full-time at Walmart for seven years, treated everyone kindly, and was let go so suddenly. Being labeled a security risk felt like twisting the knife.”
Following her dismissal, Davis took to social media to share her experience and seek advice.
"My mom and I decided to put my story online to let people know and warn others of the possible dangers," she said. The post has since attracted significant attention, with messages of support and legal advice pouring in.
Davis said discrimination is a persistent issue in her community. She recounted a recent encounter with law enforcement in which she was stopped due to a rainbow-themed license plate frame.
Policy changes and wider implications
Walmart's handling of the case comes amid broader scrutiny of the company's stance on diversity, equity, and inclusion (DEI).
In November, the retailer reportedly scaled back internal DEI initiatives following pressure from right-wing activists who threatened boycotts ahead of Black Friday.
The case raises questions about the application of workplace policies and protections for LGBTQ+ employees and customers. Advocacy groups have expressed concern over the potential for discriminatory practices to be overlooked or even reinforced under current policies.
Walmart has since offered to reinstate her, and said: “We want our associates to feel safe and supported in their workplace, and we won't tolerate bullying or threats of violence against our associates or customers. We've reviewed the situation and will be addressing it internally. We've also made multiple attempts to invite Ms. Davis to return to work, with back pay.”
It is not yet known if Davis will accept the offer and return to her former employer.
The situation has added to the continued debate over employer responsibilities in fostering inclusive work environments, particularly in states where anti-LGBTQ+ sentiment remains a divisive issue.
