NesGPT | Nestlé says its GenAI tool saves employees 45 minutes a week

A year after implementation, Nestlé has claimed its generative AI tool ‘NesGPT’ is saving its staff an average of 45 minutes per week.

Nestlé introduced the tool to its North American workforce in August 2023 after a successful global pilot in May.

NesGPT is powered by ChatGPT and supports staff with tasks ranging from drafting content and meeting agendas to data analysis, idea generation, and proofreading.

Speaking to WorkLife, Nestlé’s Head of IT for North America Shan Collins said the company has been experimenting with the internal tool to see how it could boost corporate efficiency.