“A concerning picture” | Working with AI makes employees lonely & less healthy, study finds

Working with artificial intelligence (AI) could make employees lonelier and less healthy, a Harvard Business Review study has found.

The study, authored by researchers David De Cremer and Joel Koopman, finds that while AI can deliver major productivity gains for organizations, this may be at the expense of workplace relationships and social connections.

De Cremer and Koopman state they aimed to investigate how working with AI affects the connection employees have with human coworkers.

The researchers conducted a series of studies, examining different types of AI in multiple global markets and varying industries including a Taiwanese biomedical company, an Indonesian property management company, and a Malaysian technology company.