'A solid strategy & framework' | Lessons from EY, Microsoft & Mastercard: How to design an effective AI reskilling program

The launch of ChatGPT-4o in May brought a flurry of activity, announcements, and discourse from tech companies, workplace experts, and employers.

Features including conversational speech and live translation left some debating what this meant for customer service and translation jobs, among others. Google also announced developments in its 2024 Google I/O conference including a sophisticated AI assistant.