Boeing lessons | Beyond financial metrics: What factors should affect bonuses?

Beyond financial metrics: What factors should affect bonuses?
Beyond financial metrics: What factors should affect bonuses?

Boeing recently overhauled the bonus system for all employees working in the Boeing Commercial Airlines (BCA) unit in a bid to fix serial safety issues within the company.

The airline is currently in crisis following a mid-air door blowout on its 737 Max 9 model and fatal crashes in 2018 and 2019. The Federal Aviation Authority says that employees lack significant knowledge of safety protocols, echoes by current and former employees and whistleblowers who claim there is a culture of retaliation against those who identify safety and security concerns.

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