Employee Reward,
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Wednesday
23rd September 2020

Going virtual | The myths, the misconceptions, the mistakes - and how to avoid them

The myths, the misconceptions, the mistakes - and how to avoid them

The virtual world: it’s all completely different, a brand new frontier, uncharted territory. Or is it?

Covid19 has shone a spotlight on all things ‘virtual’ – meetings, presentations, learning, selling, and the challenge of pivoting smoothly to adapt successfully to the new norm.  Trusting your organisation already has strong processes and systems on which to build, what Sales training makes sense post-lockdown, targeting the results your business needs?

While specific virtual skills are important, Ed Emde – Wilson Learning’s President – reveals that a more thoughtful, systemic approach to effectiveness will drive the real step-change in performance organisations are looking for. Though the current pressure feels urgent, taking time to get things right avoids the risk of a ‘knee jerk’ response.

But first, three myths about the virtual environment – busted.

Myth 1: Virtual working is completely new and different.It’s different, but not that different.

Myth 2: It’s all about getting good at using virtual platforms. True, digital tech should be part of your repertoire, but technical proficiency alone won’t guarantee success.

Myth 3: You can’t build the same high-quality relationships virtually. Actually, you can –provided you take a more thoughtful, deliberate approach.

For some, Covid19 has exposed weaknesses in their processes and methodology, stalling their adaption to the virtual world. People may feel ‘behind the curve’, yet this is no time to wing it. What’s the answer? Start by taking a fresh look at the reality these challenges show…

Although some may benefit from enhanced technical training and tools, now isn’t the time to overhaul your methodology if this approach is serving you well.

Instead, consider whether your established processes are clearly articulated. Do they need updating? Are they used consistently and effectively demonstrated? If not, this can trip you up in the virtual world.

Wilson Learning recommends taking a half-step back from launching a new virtual programme in the wake of Covid. Instead, reinforce and take forward what’s already successful. Ensure any new skills training is anchored to the framework of your proven methodology – and a reimagined process, if required.

Leveraging your current advantage brings benefits. It enables you to capitalise on your track record, reinforce your common language and smoothly pivot your established approaches to the virtual world.

When investing in training, focus on programmes that build on your organisation’s current credibility and strengths. Wilson Learning’s collaborative approach supports teams to master the virtual environment, establishing trust and presenting solutions with confidence, to achieve meaningful results.  

Want to know more about the common pitfalls when going virtual – and how to avoid them? Download the full article here, for free.

Download the full article


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We assist sales management and leadership teams with employee engagement, salesforce development, leadership development, strategy alignment, business transformation, and workforce upskilling.

The only way to achieve sustainable high performance over time is through employees who find a sense of purpose and meaning in their work. Our passion for helping people and organisations achieve Performance with Fulfillment began over 50 years ago and continues with fervour today.