In modern organisations, employee efficiency matters just as much as productivity (if not more) and although the terms are often used interchangeably, they capture different phenomena.
Productivity measures how much work an employee gets done overall. Efficiency refers to an employee’s ability to get more done in less time, with fewer resources.
Executives who focus on one at the expense of the other could be missing out on a crucial part of the employee experience and hampering their ability to innovate.
Why employee efficiency?
Although employees spend hours attending meetings and answering emails, many feel like they’re not accomplishing anything. Even if they are productive, they’re not necessarily efficient.
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