Why HR has to embrace technology

42% of companies are changing their HR structures in the next two years to increase efficiency and quality, according to a new report.

The 2015 HR Service Delivery and Technology Survey analyses HR transformations and technology goals, initiatives and outcomes at 798 organisations across 37 countries. The findings show that 90% of respondents in the EMEA region will spend the same or more on HR technology next year, with a further 12% saying that they plan to increase their spending by more than one fifth.

Speaking exclusively to HR Grapevine, Barry Hoffman, Group HR Director at Computacenter, explains the problems that arise when working with manual HR processes and transactions. “The most obvious issues are, of course, accuracy of data and cost.

“Manual processing means re-keying, duplicating effort and potential human error. This can be the undoing of many a HR function. We all know that HR needs to be credible. Being efficient and accurate on a transactional level means time can be freed up for more strategic topics and demonstrates that HR is in control of the basics.  So the more automated the transactional processing, the more time that HR professionals can spend doing more interesting and career enhancing work.”