Critical function | From cost centre to ROI driver - how HR is getting its groove back

By Sally Sourbron, VP Global Talent EMEA, ServiceNow

A year on from the pandemic and I believe HR is finally being recognised as the essential business function it is: a critical tie between company and employee, driving ROI, and offering employees the best possible work experience.

But as we move towards a phased return to work, it's important to reflect on what will keep HR at the top of its game.

1. Consumerise the employee experience