Transition | Preparing for the new way of working

By Rosemary Smart, EX Solutions, ServiceNow

Three questions to answer to ensure engaged, productive and safe employees

If the harsh reality of a global pandemic has taught us anything, it’s that the notion of a gentle transition to the ‘future of work’ no longer exists.

To truly understand how the pandemic has affected the way people work, ServiceNow recently commissioned Wakefield Research to survey 9,000 workers. One common thread to employees and executives was that a flexible working environment, with staff allowed to choose what suits them best, is now considered a non-negotiable.