4. Low wages hurt your brand
Businesses attract consumers when they treat their people well – but if they don’t, it can impact customer experience.
In a recent interview with Theo Paphitis, Chairman of Ryman, he told us that businesses that fail to take care of their employees on the frontline will suffer: “After all, they’re the ones representing us to the customer, not head office,” he said.
5. Higher the compensation - higher the expectations
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