3 things cc'ing a senior employee does to your staff

1. It wastes time

“Rampant cc’ing leads workers and managers to squander precious time sorting through unnecessary messages.”

2. It reduces trust

“My research shows it can have another cost: reduced trust. This is ironic, because some people . . . do it in good faith. They believe the benefits of transparency and collaboration outweigh the costs of excess emails. What they may not realise is how all this surplus communication is eroding the very goals they seek to support through their excess collaboration.”