Top tips for effective change management

Help people deal with and embrace change

“Don’t expect to say ‘we now work in a flexible way’ and expect people to do so. Effective change management takes more than words to implement. Even if people actively want to play a part in the transformation, most of us need guidance, support and encouragement when it comes to changing habits.”

Keep the momentum up

“Think of the long game. Change management is a bit like having kids; it takes at least 18 years of parenting to turn your child into a decent citizen! You need to check in with your staff on a regular basis and reinforce good behaviour along the way. Training and monitoring schemes can help in this pursuit. Take on a facilitation role and, most importantly, be the change you want to see.”