Remote Working | Thriving From Home in the New Normal

It is impossible to overstate how much, and how quickly, the coronavirus crisis has changed the ways in which we work and live.

The COVID-19 outbreak affects every aspect of our lives — our health, families, careers, finances, and more — and while everyone is experiencing this moment in their own way, the global scale of the crisis means the impact is universal. This much is clear: everyone is affected. And everyone needs support. That is why SAP and Qualtrics opened up the XM Platform to create a free Remote Work Pulse. It is a real-time barometer that helps every organization understand how their employees are doing, what they need, and how they can help employees feel supported and productive.

It is all part of the robust conversation about adjusting to our new work-from-home reality — the stress, the distractions, the loneliness. In a national study of over 5,000 U.S. employees conducted by Thrive Global, 80% feel helpless and like things are out of their control. Even more — 85% — wish their employer would do more to help them adapt and manage. 

But we’re also faced with a reality: the world does not stop moving. Even — and sometimes especially — in times of crisis. People need support now more than ever, and the only way to support them in meaningful ways is to understand the experience data, or what we call “X-data” — the feelings, sentiments, anxieties, and lived experiences of employees as they navigate this new normal.