Behind the scenes | A look at Nationwide's employee recognition journey

Nationwide is the world's largest building society and one of the most popular mortgage providers in the UK, employing over 18,000 people with 700 branches. Despite an excellent reputation as an employer, the company decided it was time to revamp its employee recognition strategy and make a truly personalised experience by consolidating separate systems and processes into a single platform.

Having launched the new system, ‘Appreciate,’ in February 2021, we caught up with Claire Clarke, Reward & Recognition Specialist at Nationwide, to look back at the initial stages of their journey and the key factors that made partnering with Reward Gateway a natural choice.