Recruitment | Facing the holiday hiring ramp up? 3 ways to manage seasonal peaks

While the holiday season is filled with joy and time spent with family and friends, it’s also a crucial time for most businesses — especially those in retail, shipping, logistics or warehousing. One of the biggest challenges this time of year is ensuring proper staff levels.

From front end sales and customer service reps, to warehouse workers and truck drivers, a great deal of time and effort must be put into quickly hiring the extra help you need during the hectic holiday season.

Conducting large-scale hiring in a short amount of time can be difficult. While finding qualified talent ready to step in and help your organization has always been challenging, it’s gotten more difficult in recent years. For one, with continued low unemployment, there are far fewer people looking for work. Additionally, since customer service is one of the most common roles businesses seek to ramp up hiring for during the holidays, it’s also one of the most in-demand skills, making it more challenging to fill these roles. And talent are increasingly selective about the companies they work for, making it more important than ever to highlight the company mission and values and what candidates can expect on the job.

Further complicating the issue of seasonal hiring is that talent teams are increasingly stretched thin, with 64% of talent leaders reporting that HR is expected to do more with less. As the busy holiday season approaches, HR and recruiting teams don’t have the time to recruit and interview the great deal of candidates to find the people they need.