Culture | What every HR leader can learn from the former CEO of Starbucks

Let’s start with a question: “How much do you care?”

Is it a little? A lot? Not enough? More than you’re given credit for? How about ‘more than others think possible or necessary?’

Because that’s how much Jim Donald, the former CEO of Starbucks, cares. In fact, it’s his life motto, and caring, he argued during his guest appearance on The WFM Show, is what sets the best HR leaders and businesses apart.

In an episode full of heart-warming, inspiring and uplifting stories, the man who was named as one of the top 25 CEOs in the world by The Best Practice Institute, shared the insights behind his legendary success that saw him lead companies like Starbucks, Pathmark Supermarkets and Extended Stay Hotels.