We’re just at the start of an employee experience transformation.
For all the difficult and devastating consequences of the pandemic, it has also taught us that - for many - a new and better way of working is possible. We’re learning that workplace flexibility and productivity go hand-in-hand, and many even found more meaning in their work during the pandemic than they did before.
In March, we asked 1,000 UK employees who had shifted from in-person to remote work at some point during the pandemic about their expectations and desires for the future of work. As companies and organisations navigate the return to work, they’ll need to recognise that people’s needs and priorities have shifted during the last year. Leaders have a unique opportunity to listen directly to their customers and employees and build on what they’ve learned during lockdown.
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