How much money is unshared knowledge costing your organisation?

Every job has its nuances. Every organisation has its own customs and culture. Every employee, therefore, ends up with knowledge that no one else has. And that “unique knowledge” is your company’s most valuable asset.

That knowledge is why the first month at a new job is so much harder than the twenty-first. But because this kind of knowledge is so open-ended, we rarely measure its value. And when we take stock of what makes our companies productive, we tend to overlook it.