Share this article:

Employee calls customer a 'cow' in email blunder

Employee calls customer a 'cow' in email blunder

A restaurant employee who mistakenly called a potential customer a ‘cow’ in an email has forced the establishment to apologise – The Independent reports.

Jade Sharp, a bride-to-be who was viewing wedding venues, was shocked to receive the hurtful email after a visit to The Mulberry Tree in Kent.

Sharp took to TripAdvisor to describe the experience, which took a bad turn when she arranged to view the restaurant for a second time.

She explained that she emailed the restaurant manager to arrange a time and date for the second appraisal - however, when she and her partner turned up, staff were unaware of the appointment.

Continue reading for FREE!

Sign up for a myGrapevine account to get:

  • Unlimited access to News content
  • The latest Features, Columns & Opinions
  • A full range of specialist HR newsletters to choose from

Welcome Back

Sign up for myGrapevine

* By creating an account you agree that you have read and agree to our Terms and Conditions and that Executive Grapevine International Ltd and its partners may contact you regarding relevant content and products. You will also be added to the HR Grapevine newsletter mailing list.

Sign up to our daily newsletter

Have content like this delivered directly to your inbox.


Recommended

HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
  • Podcast
  • 21:57

Podcast | Ricoh EMEA: How purpose & employee voice are shaping our AI transformation

HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
  • News
  • 4 mins read

'Technical issues' | Minimum wage breaches list exposes hidden payroll risks for HR

HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
  • Feature
  • 4 mins read

'Earning, learning' | How Virgin Media O2 is supporting student employees

HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
  • Webinar
  • Register Now

The AI-Enabled Workforce: Building Compliant, High-Performing Distributed Teams in the AI Era

HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
  • Resource
  • Download Guide

Get Employee Rights Act-Ready: Your Practical Guide to the Changes Ahead