Share this article:

Capita's 'poor performance' slammed for failing British Army

Capita's 'poor performance' slammed for failing British Army

Capita’s recruitment contract with the Ministry of Defence has failed to deliver more than £100million in planned savings.

The £1.3billion contract with the outsourcing giant has resulted in just £2.73million of savings in its first six years, according to figures released to Parliament and reported by The Herald. This compares to £104.33million of reduced costs earmarked in the project’s original business case in September 2011.

Conservative MP Mark Francois, a former defence minister, told the Press Association: “In my report on military recruitment, I highlighted that the Capita recruitment contract for the Army has been seriously underperforming for several years and so I recommended that the Army should come up with a Plan B.

“In light of recent events, I believe that work should be accelerated so that the Army has a viable alternative rather than continuing to have to rely on Capita’s poor performance.”

Continue reading for FREE!

Sign up for a myGrapevine account to get:

  • Unlimited access to News content
  • The latest Features, Columns & Opinions
  • A full range of specialist HR newsletters to choose from

Welcome Back

Sign up for myGrapevine

* By creating an account you agree that you have read and agree to our Terms and Conditions and that Executive Grapevine International Ltd and its partners may contact you regarding relevant content and products. You will also be added to the HR Grapevine newsletter mailing list.

Sign up to our daily newsletter

Have content like this delivered directly to your inbox.


Recommended

HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
  • Webinar

Deep Work, Healthy Minds: Redefining Productivity in the Age of AI

HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
  • Resource
  • Download Report

The future is payroll: 2026 research report