This employee performed a kind-hearted Christmas miracle

CEOs often want to wax lyrical about their charitable output or workplace efficiency hacks, yet it is sometimes the employees on the ground that are performing under-the-radar miracles.

This Christmas. There is one such low-key miracle-maker. His name: Mick Lodge – a cleaner for airline, Aer Lingus.

When one businesswoman, Laura Begley Bloom, lost her laptop on a flight, she spoke to ground crew, rang lost and found and two airports hoping to find it. However, no one had turned on the laptop. She even tweeted, hoping this would turn up the errant tech.

Fearing all was lost, Begley Bloom’s next feeling was that of shock. Writing in Forbes, she said: “Imagine my surprise the next morning when a direct message popped up on Twitter from a mysterious @lodge_mick, saying, ‘Laura can you call 0868-xxx-xxx for your Apple Mac thanks.’ I was convinced it was a scam artist who had seen my Tweet and was going to try to get me to send him money. I couldn't have been more wrong.”