5 signs your recruitment firm is first class

There’s a lot of hearsay about what makes a good recruiter – especially from a candidate's perspective – but understanding how businesses perceive your brand is crucial to fine-tuning your customer experience. Writing in Forbes, Elizabeth Pritchett, who has 15 years of hiring experience as an employer and two years as a recruiter, says that throughout her career she has learnt the attributes that separate a great recruiter from a good one.

We have collated a list of those key traits below:

You have a good reputation

Just one negative experience can bring bad luck to your brand, especially if complaints end up going viral. With the likes of Glassdoor and other review sites giving firms an insight into your customer experiences, it’s important that you’re not just investing in fancy branding, you need to be showing off real success stories. If possible, being accredited or demonstrating your legitimacy with an industry body can indicate you’re playing by the rule book.