‘You have to be odd to be number one' - These words from Dr Seuss sum up the rapid innovation that technology has delivered over the past year or so. For example, Amazon has plans to open an air traffic control system for its delivery drones, Domino’s is trialling robots to deliver their pizzas and the traditional skyline office space is being replaced by coffee shops. But how can technology really be harnessed to add value to workforces?
Michelle Futter, HR Director at The Floow, explains that whilst technology has a role to play in the learning and development sphere, she believes that it is more useful in tracking development needs, than it is in the identification of requirements. “We favour the human touch when it comes to debating and deciding on areas to be addressed,” she says.
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