WhatsApp, the instant messaging app used by circa 1.9 billion people (according to Statista, July 2017), is in my opinion, the next best chat invention since MSN.
With 58% of global users logging on more than once a day, the uses of the chat app are beginning to be recognised in the workplace. With WhatsApp often favoured over cumbersome and unreliable email phone applications, it also provides a more casual method to exchange information with colleagues away from the office, or to quickly inform someone that you’ll be five minutes late.
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