This boss trains his employees to quit & realise their dreams

When you first hire a new employee, you want to imagine that you’ve found someone that will be with the company for a while. Or at least most CEOs do. Not the case for Craig Handley, who runs ListenTrust, a call centre in Mexico. Speaking to CNBC, he readily admits that when he hires a new worker, he hopes they will leave.

"The first day they come into work with us, we tell them that were hiring them and training them to quit," said Handley. "None of my employees ever woke up at 10 years old and put on a headset and sat down and pretended they were answering customer service or sales calls," he said. "That wasn't anybody's dream. My dream is to build a world-class call centre, it's not theirs."

Having launched the company from his mother-in-law’s basement, Handley has taken his career goals form strength to strength. “I was poorer than most of these people," he said. “But I built a vision of what I wanted."

The obliging CEO has also launched a “dream trust”, a programme which helps employees identify and achieve their own life goals. Handley also offers training and development programmes to aid his workers in releasing their own career aspirators. The trust gives $3,000 each month to help coach his employees and run the programme alongside his call centre business.