Good communication is at the centre of every well-oiled workplace. According to a 2015 Gallup survey, employees are more likely to be enthusiastic about their jobs if their manager interacts with them on a daily basis.
However, bad, and negative, communication is rife in most workplaces. It includes lying, cheating, gossiping in a negative manner and publicly criticizing your employer – which one Google employee did in recent weeks, resulting in his firing.
Although gossip can have a positive effect - it is a communication that allows employees to figure out how their professional environment works - it is important for HR to ensure that it doesn’t get out of hand.
Professor Aneil Mishra, Thomas D Arthur Professor of Leadership at East Carolina University, advises that: “If you want to create loyalty amongst the present you need to be mindful of the absent.”
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