This employee's selfless act has a lesson for all of us

This employee's selfless act has a lesson for all of us

A Southwest Airlines employee became a passenger’s ‘light in the darkness’ when she personally delivered delayed luggage to the customer's home in the middle of the night.

Passenger Stacy Hurt, who had just flown into Pennsylvania from Nashville, was worried when her luggage hadn’t arrived, as it contained medicine to help her deal with the side effects of chemotherapy.

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