Clients discuss 'divorce' & 'depression' with staff, boss provides counselling training

Any role that is customer-facing and people-oriented can leave employees feeling emotionally exhausted.

Lending others a comforting ear can take its toll, leading to a phenomenon described as ‘compassion fatigue’ where the stress of others burdens the individual trying to help.

One profession that often lends itself to the ‘agony aunt’ role is hairdressing, which is why the manager of hair salon Vision Blonde is sending her employees on counselling courses.

Lauren MacKellin, Manager of the Melbourne-based salon, told Daily Mail Australia: “Everyday, my staff are taking on my clients' problems and each day is an emotional rollercoaster.