The Chief Executive of United Airlines, Oscar Munoz, has defended an employee who dragged a customer off an overbooked flight.
The incident emerged yesterday after this was tweeted:
@United overbook #flight3411 and decided to force random passengers off the plane. Here's how they did it: pic.twitter.com/QfefM8X2cW
— Jayse D. Anspach (@JayseDavid) April 10, 2017
It was also posted on Facebook:
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