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Recent research suggests that around 60% of UK businesses have encountered employee grievances they believe were generated using AI, and one in three HR teams have seen AI used in preparing Employment Tribunal claims.
From our own experience, this reflects a significant increase rather than an emerging trend. AI assisted grievances and claims are now a regular feature of the employee relations landscape.
Employees are increasingly using AI tools to understand their employment rights, sense check workplace issues and draft formal complaints. While this shift brings new challenges for employers, it’s important to recognise that it’s not inherently negative.
In many cases, AI is helping employees articulate concerns more clearly and engage with internal processes they may previously have found inaccessible. However, it can also fuel unrealistic expectations and contribute to early escalation if not handled carefully.
