Employment support | 91% of companies get staff pay wrong amid furlough confusion

New research by MHR International, the HR, payroll and analytics experts, has found that frequent changes to government Covid-19 employment support rules severely disrupted HR and payroll departments, with 91% making pay errors every month over the last year.

The survey of 250 HR and payroll managers in the UK and Ireland also found that almost all businesses (94%) have run into problems processing payroll.
Nearly half of the businesses surveyed (46%) said that their HR and payroll employees had to work extra hours to process changes to furlough or employment wage subsidy schemes. A third (33%) said the amount of payroll errors has increased and 37% said the complications distract them from other business-critical tasks.